Terms and Conditions

General

Suitcurve provides this website and its services subject to the notices, terms, and conditions set out in this agreement. We may update or modify these Terms of Service from time to time, and any changes will be posted on this page.

By accessing or using the Suitcurve website, you acknowledge that you have read, understood, and agreed to these terms.

You must be at least 18 years old to place an order through our website, or use the website under the supervision of a parent or legal guardian.

License & Permitted Use

Suitcurve grants you a limited, non-exclusive, non-transferable and revocable license to access and use this website for personal shopping purposes.

You may not reproduce, distribute, modify, display, sell, publish, reverse-engineer, or otherwise commercially exploit any part of this website without our prior written permission.

Suitcurve reserves the right to refuse service, restrict access, suspend accounts, or cancel orders where permitted by applicable law.

User Account

If you create an account with Suitcurve, you are responsible for keeping your account information accurate and your password secure.

You are responsible for all activity conducted through your account and should notify us promptly if you believe your account has been accessed without authorization.

If you subscribe to our promotional emails, you may unsubscribe at any time by following the unsubscribe instructions included in our emails.

Reviews & Comments

If you submit reviews, comments, photographs, suggestions, or other content to Suitcurve, you represent that you have the right to submit such content and that it does not violate the rights of any third party.

By submitting content, you grant Suitcurve a non-exclusive, royalty-free license to use, reproduce, display, and distribute that content in connection with our website and business, subject to applicable law.

We reserve the right to remove content that we reasonably believe violates these terms or applicable law.

Order Cancellation

Orders may be modified or cancelled only before they have reached a stage where processing, packing, or shipment makes cancellation impractical.

If you need to cancel or modify an order, please contact us as soon as possible with your order information.

Once an order has been shipped, cancellation may no longer be possible. In such cases, you may refer to our applicable return policy.

Shipments & Customs

Orders may be fulfilled and shipped from different warehouses depending on product availability and destination.

Depending on the destination, customs duties, import taxes, or other government charges may apply. Unless otherwise stated at checkout, such charges are the responsibility of the customer.

For orders containing multiple products, items may be shipped separately when necessary because of inventory availability or fulfillment arrangements.

If your package has not arrived within the expected delivery period, please contact our customer service team with your order information.

Customer Code of Conduct

We are committed to providing helpful and respectful customer service. We also expect customers to communicate with our team in a respectful manner.

Unacceptable conduct may include:

• Threatening, abusive, or excessively aggressive communication
• Harassment of customer service representatives
• Repeated abusive complaints after reasonable assistance has been provided
• Attempts to obtain products, refunds, or services through fraudulent means
• Requests that employees violate established policies or applicable law

Where permitted by law, Suitcurve may restrict or refuse service in cases involving serious or repeated unacceptable conduct.

Complaint Escalation

If you are not satisfied with the assistance provided by our customer service team, please contact us again with your order number and a clear description of the issue.

We will review the matter and respond as soon as reasonably possible.

Copyright

Unless otherwise stated, the content appearing on the Suitcurve website, including text, graphics, photographs, product information, logos, designs, and software, is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, or commercially exploit our website content without appropriate authorization.

Intellectual Property Infringement

Suitcurve respects the intellectual property rights of others. If you believe that content appearing on our website infringes your intellectual property rights, please contact us with sufficient information for us to review the matter.

Please include a description of the allegedly infringing material, the relevant website location, your contact information, and information establishing your rights in the material.

Contact: service@suitcurve.com

Disclaimer & Limitation of Liability

To the extent permitted by applicable law, the Suitcurve website and its content are provided on an “as available” basis. We do not guarantee that the website will always be available, uninterrupted, or free from errors.

Nothing in these terms excludes or limits any consumer guarantees, warranties, rights, or remedies that cannot lawfully be excluded or limited under applicable law.

To the maximum extent permitted by law, Suitcurve will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or services.

Order Acceptance & Pricing

Suitcurve reserves the right to refuse or cancel an order where permitted by law, including in circumstances involving pricing errors, inventory limitations, suspected fraud, or incorrect product information.

If an order is cancelled after payment has been received, we will take reasonable steps to issue an applicable refund.

Prices displayed on the website may change from time to time. The price applicable to your order will generally be the price shown at checkout before you complete your purchase, together with any applicable shipping, taxes, or other charges.

Delivery dates are estimates and may be affected by carriers, customs, weather, holidays, or other circumstances outside our reasonable control.

Applicable Law

These Terms of Service are subject to applicable laws and regulations. Nothing in these terms is intended to limit any mandatory consumer rights available to you under the laws that apply to your purchase.

Where this website contains links to third-party websites, Suitcurve is not responsible for the content, policies, or operation of those websites.

Termination

Suitcurve may suspend or terminate access to the website or an account where permitted by applicable law, including where a user violates these Terms of Service or engages in fraudulent or abusive activity.

Termination does not affect rights or obligations that arose before the termination date.